1. 市场调查
  2. >sands金沙官网
  3. >Software
  4. >Enterprise Software Market Trends
Western Europe CRM Applications Forecast, 2018-2022

Western Europe CRM Applications Forecast, 2018-2022

  • 2018年11月
  • 20 pages
  • ID: 1446827
  • 格式:PDF
  • IDC

Summary

Table of Contents

Search Inside

This IDC Market Forecast analyzes the WesternEuropean CRM applications market for 2015 to 2017并包括2018年2022年IDC段CRM应用市场由功能段(联络中心,客户服务,销售和市场营销),部署模式(SaaS和内部部署)和国家(16个西欧国家)的预测。“在CRM应用市场仍然是高度活跃,为供应商提供优良的收入和利润的机会。唯一真正的例外是相对停滞的呼叫中心市场,其供应商必须快速过渡到客户服务的应用程序,它提供了highest-增长CRM的市场机会,”布朗格里,研究总监,IDC欧洲软件集团。“企业供应商必须在‘热’的客户体验(CX)市场,提供了一个集成的平台,提供客户获取,保留和忠诚度跨越三个主要的功能市场(市场营销,销售和客户服务),以最大限度地提高它们的总寻址定位自己市场(TAM)的机会。较小的厂商必须采用具有深入的产品/市场专长一个利基市场的做法,从大厂商的不断扩展的产品组合差异化的服务“。

Get Industry Insights. Simply.

  • 最新报道和幻灯片从顶级研究分析师的见解
  • 150+ Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • 单用户许可— provides access to the report by one individual.
  • Department License- 可以让你分享与多达5个用户报告
  • Site License— allows the report to be shared amongst all employees in a defined country
  • 法人许可证— allows for complete access, globally.
艾哈迈德帮助您找到合适的报告:
褒奖

该研究专家建议我们对我们的需求最好的内容,并提供了极大的报告和后续工作,非常感谢,我们将在ReportLinker期待的未来。澳门金沙平台游戏

凯特·梅里克

Global Marketing Manager at
欧陆施耐德电气

我们与ReportLinker的科研专家团队提供的支持印象深刻。澳门金沙平台游戏我们购买的报告是有益的,只要我们想要什么。

Category Manager at
Ikea

澳门金沙平台游戏ReportLinker给获得可靠和有用的数据,同时避免分散资源,花费太多的时间在不必要的研究。

Executive Director at
普华永道咨询

客户服务是快速,反应灵敏,在我所有的交易100%专业(...)如果我们有更多的研究需要,我一定会优先考虑与ReportLinker工作!澳门金沙平台游戏

斯科特·格里菲斯

营销副总裁在
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

杰西卡·P霍夫曼

研究助理
美国交通科学研究院

优秀的客户服务。非常敏感和快速。

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

蜂轩巴

CEO at
LDR Pte Ltd

该研究专家建议我们对我们的需求最好的内容,并提供了极大的报告和后续工作,非常感谢,我们将在ReportLinker期待的未来。澳门金沙平台游戏

凯特·梅里克

Global Marketing Manager at
欧陆施耐德电气

FAQ
  • 我们如何帮助
    • 我不确定the report I am interested in will fulfill my needs. Can you help me?
    • 当然是。您可以在+33(0)37 4 65 17 03给我们打电话或发邮件到电子邮件researchadvisor@reportlinker.comto let us know more about your requirements.
    • 我们经常买报告 - 可以ReportLinker让我什澳门金沙平台游戏么好处?
    • 是。建立呼叫与高级研究顾问,以了解更多 -researchadvisor@reportlinker.comor +33(0) 4 37 65 17 03.
    • I have had negative experiences with market research reports before. How can you avoid this from happening again?
    • 我们建议所有客户端读取TOC和摘要,并列出您的问题,这样我们可以得到您更多的了解你做出任何购买决定之前。一个研究顾问会陪你,让你可以比较来自不同来源的样品和报告,并选择研究,是适合你的。

  • Report Delivery
    • How and when I will receive my Report?
    • Most reports are delivered right away in a pdf format, while others are accessed via a secure link and access codes. Do note that sometimes reports are sent within a 12 hour period, depending on the time zones. However, you can contact us to escalate this. Should you need a hard copy, you can check if this option is offered for the particular report, and pay the related fees.
  • Payment conditions
    • What payment methods do you accept?
      1. Credit card : VISA, American Express, Mastercard, or
      2. You can download an invoice to pay by wire transfer, check, or via a Purchase Order from your company, or
      3. You can pay via a Check made out in US Dollars, Euros, or British Pounds for the full amount made payable to ReportLinker
    • What are ReportLinker’s Payment Terms?
    • All payments must normally be submitted within 30 days. However, you can let us know if you need extended time.
    • Are Taxes and duties included?
    • 总部设在法国的所有公司必须支付每报表中的20%的税。这同样适用于总部设在欧盟的所有个体。所有的欧盟企业采购时避免这项收费必须提供其增值税号码。
    • 我不满意。我可以退还?
    • No. Once your order has been processed and the publisher has received a notification to send you the report, we cannot issue any refund or cancel any order. As these are not ‘traditional’ products that can be returned, reports that are dispatched are considered to be ‘consumed’.
  • User license
    • 你应该获得许可证取决于人需要访问该报告的数量。从单用户这可以范围(只有一个人都会有阅读权或访问报告),或部门许可(最多5人),到站点许可证(基于在同一个公司的位置的一组人士),或公司许可证(整个公司人员基于全球)。然而,出版商有不同的条款和条件,我们可以看看这个给你。

REF:plp2018

Reportlinker.com © Copyright 2020. All rights reserved.

澳门金沙平台游戏ReportLinker简化分析者和决策者如何获得的行业数据为他们的业务。

Make sure you don’t miss any news and follow us on